At McDonell IT we hope that you are satisfied with our service on completion of your projects, issues, plans and/or training requirements. But we understand that future potential issues or scope of works can and will happen in a busy organisation or home environment. That’s why we can deliver ongoing support and service to you over a 3, 6 or 12 month service agreement as one of our valued clients.
With a service agreement you will be comforted in the fact that we will learn what your key focus and goals are, understand your business infrastructure and implement these key deliverables of the term of your client contract. These deliverables could be quarterly health checks of hardware, monthly application and firmware updates, hardware decommissioning, Training, project action plans for the business, Implementation plan design, network upgrades e.t.c.
We will work into to any situation to meet your IT needs.